All Lever S.R.L. Services: The Complete Guide to Technical Support and Maintenance for Industrial UPS Systems

In industrial, Oil & Gas, Power Generation, and mission-critical sectors, power continuity requires far more than simply providing an Uninterruptible Power Supply (UPS). To ensure long-term reliability, safety, and maximum efficiency for your machinery, Lever S.R.L. offers an integrated, customized ecosystem of technical services.

Below is a detailed breakdown of all official services provided by the Lever S.R.L. team and technical support network.

1. Installation and Commissioning

Proper installation is the foundation for the flawless operation of any uninterruptible power supply system.

• Precision and Compliance: Lever handles every installation detail to guarantee full compliance with high-quality standards.

• Rapid Startup: Special attention is dedicated to the commissioning phase, ensuring a fast and smooth startup to minimize operational downtime.

2. FAT & COMMISSIONING (Factory & Site Acceptance Testing)

Before final installation, Lever provides testing and validation of power solutions to verify performance metrics:

• FAT (Factory Acceptance Test): Testing conducted directly at Lever S.R.L.’s manufacturing facility.

• SAT (Site Acceptance Test): Acceptance testing performed on-site at the customer's facility.

• Third-Party Inspection: Option to perform tests with the participation of independent certification bodies or third parties.

3. On-Site Support and Periodic Maintenance

Preventive maintenance and rapid response are essential for plant safety.

• Scheduled Maintenance: Periodic maintenance plans designed to keep equipment reliable, efficient, and safe over time.

• On-Site Field Service: In the event of malfunctions or anomalies, Lever’s specialized technicians intervene directly at the customer's site to perform repairs and restore full operational efficiency.

4. Remote Customer Care

To eliminate waiting times during first-level diagnostics:

• Remote Diagnostics: Customer care allows technicians to identify and analyze issues from a distance.

• Timely Resolution: Optimizes response times and guides operators through immediate procedures, offering fast and effective technical support.

5. Original Spare Parts and PCB Electronic Board Repair

Maintaining system integrity requires using proper, certified components.

• Original and Tested Spare Parts: Lever guarantees fully compatible and pre-tested spare parts.

• In-House Board Repair: To offer a cost-effective and eco-friendly alternative to purchasing new modules, Lever performs direct repairs on electronic printed circuit boards (PCBs) in its own laboratories.

6. Structural Modifications and Retrofitting

Evolving operational demands do not always require replacing the entire UPS unit.

• Extending Service Life: Custom design and execution of structural modifications.

• Replacing Obsolete Components: Retrofitting interventions to upgrade equipment, boost productivity, and maximize the operational lifespan of the system.

7. Technical Training

Lever’s training programs transfer essential know-how for safe machine operation:

• Target Audience: Programs designed for both customers and service partners.

• Flexible Locations: Courses can be held at Lever’s headquarters (Verona, Italy) or directly at the customer's facility.

• Key Topics: Troubleshooting, emergency procedures, component replacement, safety standards, and proper equipment operation.

8. Local Service Network (Global Technical Support)

Service responsiveness is ensured on an international scale:

• Globally Distributed Partners: A network of local service partners positioned worldwide to guarantee support and spare parts wherever the customer's facility is located.

Choose the Reliability of Lever S.R.L. Service

From testing and installation to staff training and retrofitting existing systems, Lever S.R.L. is your technical partner for industrial energy security.

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